John Bolch at Family Lore posts about the pushing of telephone advice from not-necessarily-lawyers to those with family problems. 82% of callers able to resolve their problems - begs several questions: what is 'resolved'? Having your immediate question answered or actually going back and fixing the problem between two parents / an ex-couple? For how long did those 82% of problems remain 'resolved'? I'd like to see how many of them ended up in court within 18 months of the magical 'resolution' referred to. Bah Humbug.